Frequently Asked Questions


We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receiving it for a full refund. Please make sure the item is unused, in its original packaging, and includes all tags. To initiate a return, log in to your account, go to the "Return Center," and follow the instructions. If you checked out as a guest, contact our customer support with your order details, and we'll guide you through the return process. Note that personalized or customized items may not be eligible for return.


To track your order, log in to your account and go to the "Order History" or "My Orders" section. There, you'll find information on the status of your order, including tracking details if your order has been shipped. If you made a purchase as a guest, check your email for the order confirmation, which usually includes a tracking link. If you encounter any issues, feel free to contact our customer support for assistance.